Processing and Laboratory Systems - privacy policy - MOCON® GmbH (Neuwied/Germany)


MOCON GmbH - Privacy Policy



AMETEK GmbH - Business Unit MOCON respects and protects the privacy of our customers, prospective customers and others who use our website (Site) and our products and services. This privacy statement provides details about how your personal information is collected and used by MOCON. Personal information is any information that identifies you or would enable someone to contact or locate you, such as your name, email address, phone number and other non-public information that is linked or linkable to a specific person.

This privacy statement applies to the following website: MOCON.eu and any other sites owned or operated by MOCON.

Before using or submitting information to this Site, please read this entire Privacy Policy.  By using this Site, you agree that you have read and understand this Privacy Policy. Whenever you submit information via this Site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

What information is collected 

This Site may collect both personally identifiable information (Personal Information) and information about your use of this Site that is not identifiable to you personally (Non-personal Information). All information collected by MOCON is the property of MOCON.

Processing personal information

Personal Information may include your name, address, email address, telephone number, and place of business. You may also have the opportunity to provide us with other Personal Information through certain sections of this Site, such as requesting information about our products and seeking technical assistance about our products.  Your personal details are stored when you provide information through our Site and are stored by both MOCON on its systems as well as by MOCON’s third party service provider.  We may use your Personal Information to respond to your requests and questions, to fulfill the purpose for which you provide the Personal Information, for any purpose disclosed by us when you provide the information and for our internal business purposes. Your personal information is stored by MOCON until we receive an unsubscribe request from you.

Disclosure of personal information 

We may disclosed your Personal Information to our mother company as well as to agents, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.  We may transfer your Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of MOCON’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal information is among the assets transferred. We may disclose your Personal Information to third parties if we believe that the disclosure is necessary to enforce this Privacy Policy or the terms governing your use of this Site, to protect the rights or property of MOCON or another party, or to protect the confidentiality of another party. We may disclose your Personal Information to comply with any court order, law or legal process, including in response to a government or regulatory request, or when we believe that an applicable law, regulation, or legal process requires it. We also may create aggregate information from your Personal Information that does not identify any individual. We may use such aggregate information for our management and business purposes and may share this aggregate information with third parties. This aggregate information will not identify you or your Personal Information. 

Security of information 

We take reasonable steps to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, but do not and cannot guarantee such protection. Please bear in mind that transmissions over the internet are not completely secure, and any information you send to or from this Site may be accessible by others. More specifically, email sent to or from this Site may not be secure.  As a result, you should take particular care in deciding what information you send via email. Any user names, passwords, or other unique access information you might use to access any part of this Site are your responsibility and therefore you should take care to safeguard them.

No error-free performance 

We do not guarantee error-free performance under this Privacy Policy. We may not always catch an unintended privacy issue, despite our efforts to do so. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.

MOCON site and other websites

This Site and other websites operated by MOCON or its subsidiaries may contain some links to other websites. When you click on one of these links you are being transferred to a website operated by someone other than MOCON, and the operator of that website may have a different privacy policy. We do not share your Personal Information with these websites and we are not responsible for their individual privacy practices. We cannot accept any liability for the handling of your information by these parties. For further information, please read the privacy statement (if available) of the website you are visiting.



MOCON reserves the right to update this Privacy Policy periodically. Please check this Privacy Policy regularly for the latest version of our Privacy Policy. It is your responsibility to review the most recent version of the Privacy Policy and remain informed about any changes to it.